Inclusive Services & Interesting Facts

Familiamus: Full of Surprises

… for the whole family in all their facets, colours and forms. In short: The best for lucky fellows – young and old. You can look forward to the following feel-good services:

Included services at a glance

All-Inclusive in detail

  • breakfast buffet: with all kinds of delicacies, like homemade bread and much more
  • lunch show kitchen: with diverse and sustainable daily dishes from the region
  • kid’s restaurant: separate restaurant for kids and teens with a healthy buffet, shared cooking sessions and an interactive kitchen concept
  • family table: celebrate family time together at the weekly Familiamus family holiday
  • snack bar: with refined fruit and vegetable finger food
  • lounge: with a patio, bar area, coffee and cake
  • dinner: 5-course dinner including salad, starter and dessert buffet
  • regional origin: local products and high-quality farmer’s goods
  • plant based: divers selection of vegetarian dishes
  • sustainability: sustainable fish and meat dishes
  • drinks: large selection of non-alcoholic and alcoholic drinks
  • wines: excpetionally chosen wine cabinet

Culinary All-In


Family area with

  • indoor pool connected to the outdoor infinity pool with a 360 degree panoramic view
  • baby pool (33° C)
  • non-swimmer pool (33° C) with a slide
  • teens action pool (32° C) with a wide wavy slide and a tube slide
  • family sauna
  • relaxation rooms for young and old
  • snack bar

adults only area with

  • outdoor whirlpool on the roof patio
  • Nude plunge pool with cold water for after the sauna
  • Natural pond for bathing and Kneipp therapy

Water Worlds


  • Finnish sauna
  • infrared sauna
  • bio sauna
  • steam sauna
  • tea lounge
  • relaxation rooms

Adults Only Warmth & Relax Oasis


  • yoga and pilates courses
  • different movement and fitness program
  • pre- and postnatal fitness program
  • selected activities and experiences for inner growth
  • active program for teens and kids

Meditation & Fitness


  • baby care from three months in our own playroom
  • Our baby-equipment for no worries! (high chairs, baby cutlery, baby bar with milk formula and menus, daily homemade organic baby food from the Familiamus kitchen, 24/7 baby kitchen with microwave, cooker and bottle sterilizer, and much more)
  • carefree-holiday-baby-package (toilet seats, washbasin stools, nappy pails, bed guards to prevent falling, changing mats, night lights, kettles, baby monitor hire, and much more)
  • carefree-experience-baby-package (buggies, baby carriers, and much more)
  • lounge for breastfeeding moms
  • hotel shop with additional accessories
  • private retreats, cosy corners and sleeping areas
  • baby swimming, baby massage
  • pelvic floor and postnatal course
  • mommy and me courses: pre- and postnatal fitness training, buggy- and baby-wearing-workouts (BauchBuggyGo ® and BauchBeutelPo ®), movement and musical exercises for kids from 12 months

We are Family: Happy


  • diverse and valuable childcare according to the Familiamus pedagogy
  • kid’s restaurant for kids and teens with healthy and high-quality buffet
  • over 1,000 m² indoor playing area with a magic lab, gymnasium, painting studio, wood workshop and climbing wall over several floors
  • Outdoor kid’s paradise with our Familiamus zoo, playground, and much more
  • toddler, kid and teen program in consideration of individual development needs
Kids playing

We are Family: Happy


  • cool teen program in consideration of individual development needs
  • teen room for chilling and gaming (FIFA, Escape Game and much more)
  • kid’s restaurant for kids and teens with healthy and high-quality buffet
  • trips, challenges, indoor and outdoor program
  • weekly special event (additional charge – e.g. rafting, high rope climbing, archery, husky sledging, laser game)
laughing girl

We are Family: Happy


  • Familiamus outdoor park with playground and much more
  • Familiamus zoo (how to treat animals, animal sponsorship)
  • magical nature and mountain experiences directly from the hotel, in summer and winter
Outdoor playground

Familiamus Outdoor World


  • in the middle of the family hiking and ski area Gitschberg-Jochtal
  • Ski-In and Ski-Out: ride from the slope directly into the hotel
  • kid’s ski exercise slope with magic carpet in front of the hotel
  • heated ski depot with private locker
  • snowshoe, hiking stick and sleigh rental
  • guided winter hikes for young and old
  • winter active program for the whole family

Winter Active


  • Almencard for the hiking area Gitschberg-Jochtal (free of charge for the following time period: May 13th to July 7th 2023 | September 18th to November 4th 2023)
  • guided hikes for young and old
  • hiking stick and backpack rental
  • e-bike rental (for a fee)
  • guided bike tours
  • summer active program for the whole family
Summer Active

Summer Active


Good to know

Exclusive services
  • Beauty and SPA treatments
  • SPA offers adapted to children and teenagers
  • Selected wines and spirits
  • Attractions and excursions
  • 1 x weekly special event (- e.g. rafting, high rope climbing, archery, husky sledding, laser game)
  • Private riding lesson (50 min. – from 6 years), pony riding (30 min. – from 3 years), pony lead (30 min.) on request
  • Personal babysitting service
  • Pets on request
  • Rental of e-bikes
Holiday information
  • check-in from 3:00 pm | check-out until 11:00 am (late check out depending on availability)
  • newly constructed family hotel for families in all their facets, colours and forms
  • quiet location on the alpine plateau, but still close to the city
  • easy access and car-free area
  • free Almencard in summer (free of charge for the following time period: May 13th to July 7th 2023 | September 18th to November 4th 2023)
  • pets by request / additional fee
Booking & Cancellation


After receiving our booking confirmation, we ask you to pay a deposit of €300 (for a stay of less than three days) or €800 (for a stay of more than three days) by bank transfer or credit card to the following account:

Account holder:
Familiamus GmbH
IBAN: IT98 S060 4558 2200 0000 5007 540

General Cancellation Conditions

When cancelling the booking prior to departure or premature termination of the booked stay without making an additional cancellation protection or for a reason not listed as a cancellation event, the following cancellation costs accrue:

  • Cancellation up to four weeks before arrival: free of charge
  • Cancellation within four weeks before arrival: 80 % of the booked stay will be charged
  • Cancellation within the last week before arrival: 100 % of the booked stay will be charged

Please note that we can only accept written cancellations.

Cancellation Travel Precaution

Our travel cancellation unsurance helps you avoid possible cancellation fees.
For a stay of less than three days, it is €40 per adult, for a stay of more than three days it is €70 per adult. Children are free of charge.

Cancellation protection applies in the event of the occurrence of following events, inter alia: Covid 19 infection or restriction (border closures, lockdown or similar), illness (medical certificate required) of a family member up to the second degree* and so on. For more information, please send a message or give us a call. We are here for you!

*This includes: Spouse (registered partner, cohabiting partner), children (stepchildren, children-in-law, grandchildren and foster children), parents (step-parents, parents-in-law, grandparents and foster parents), siblings and brother-in-law/sister-in-law of the insured person.