After receiving our booking confirmation, we ask you to pay a deposit of €300 (for a stay of less than three days) or €800 (for a stay of more than three days) by bank transfer or credit card to the following account:
IBAN: IT98 S060 4558 2200 0000 5007 540
General Cancellation Conditions
When cancelling the booking prior to departure or premature termination of the booked stay without making an additional cancellation protection or for a reason not listed as a cancellation event, the following cancellation costs accrue:
- Cancellation up to four weeks before arrival: free of charge
- Cancellation within four weeks before arrival: 80 % of the booked stay will be charged
- Cancellation within the last week before arrival: 100 % of the booked stay will be charged
Please note that we can only accept written cancellations.
Cancellation Travel Precaution
With our travel precaution, you can avoid possible cancellation costs.
For a stay of less than three days, it is €40 per adult, for a stay of more than three days it is €70 per adult. Children are free of charge.
Cancellation protection applies in the event of the occurrence of following events, inter alia: Covid 19 infection or restriction (border closures, lockdown or similar), illness (medical certificate required) of a family member up to the second degree* and so on. For more information, please send a message or give us a call. We are here for you!
*This includes: Spouse (registered partner, cohabiting partner), children (stepchildren, children-in-law, grandchildren and foster children), parents (step-parents, parents-in-law, grandparents and foster parents), siblings and brother-in-law/sister-in-law of the insured person.