Inclusive Services & Interesting Facts

Familiamus: Full of Surprises

… for the whole family in all their facets, colours and forms. In short: The best for lucky fellows – young and old. You can look forward to the following feel-good services:

Inclusive services

  • breakfast buffet: with all kinds of delicacies, like homemade bread and much more
  • lunch show kitchen: with diverse and sustainable daily dishes from the region
  • kid’s restaurant: separate restaurant for kids and teens with a healthy buffet, shared cooking sessions and an interactive kitchen concept
  • family table: celebrate family time together at the weekly Familiamus family holiday
  • snack bar: with refined fruit and vegetable finger food
  • lounge: with a patio, bar area, coffee and cake
  • dinner: 5-course dinner including salad, starter and dessert buffet
  • regional origin: local products and high-quality farmer’s goods
  • plant based: divers selection of vegetarian dishes
  • sustainability: sustainable fish and meat dishes
  • drinks: large selection of non-alcoholic and alcoholic drinks
  • wines: well sorted wine cabinet
Culinary

Culinary All-In

REPARO

Family area with

  • indoor pool connected to the outdoor infinity pool with a 360 degree panoramic view
  • baby pool (33° C)
  • non-swimmer pool (33° C) with a slide
  • teens action pool (32° C) with a wide wavy slide and a tube slide
  • family sauna
  • relaxation rooms for young and old
  • snack bar

adults only area with

  • outdoor whirlpool on the roof patio
  • Nude plunge pool with cold water for after the sauna
  • Natural pond for bathing and Kneipp therapy
Water worlds

Water Worlds

AGUAMENTI

  • Finnish sauna
  • infrared sauna
  • bio sauna
  • steam sauna
  • tea lounge
  • relaxation rooms
Adults only

Adults Only Warmth & Relax Oasis

INFLAMARI

  • yoga and pilates courses
  • thai chi and qi gong
  • different movement and fitness program
  • pre- and postnatal fitness program
  • selected activities and experiences for inner growth
  • active program for teens and kids
Meditation

Meditation & Fitness

ANIMA

  • baby care from three months in our own playroom
  • carefree-enjoyment-baby-equipment (high chairs, baby cutlery, baby bar with milk formula and menus, daily homemade organic baby food from the Familiamus kitchen, 24/7 baby kitchen with microwave, cooker and bottle sterilizer, and much more)
  • carefree-holiday-baby-package (toilet seats, washbasin stools, nappy pails, bed guards to prevent falling, changing mats, night lights, kettles, baby monitor hire, and much more)
  • carefree-experience-baby-package (buggies, baby carriers, and much more)
  • lounge for breastfeeding moms
  • hotel shop with all kinds of additional accessories
  • private retreats, cosy corners and sleeping areas
  • baby swimming, baby massage
  • pelvic floor and postnatal course
  • mommy and me courses: pre- and postnatal fitness training, buggy- and baby-wearing-workouts (BauchBuggyGo ® and BauchBeutelPo ®), movement and musical exercises for kids from 12 months
Happy baby

We are Family: Happy

Babies

  • diverse and valuable childcare according to the Familiamus pedagogy
  • kid’s restaurant for kids and teens with healthy and high-quality buffet
  • over 1,000 m² indoor playing area with a magic lab, gymnasium, painting studio, wood workshop and climbing wall over several floors
  • outdoor kid’s paradise with our Familiamus zoo, playground, and much more
  • toddler, kid and teen program in consideration of individual development needs
Happy Kids

We are Family: Happy

Kids

  • cool teen program in consideration of individual development needs
  • teen room for chilling and gaming (FIFA, Escape Game and much more)
  • kid’s restaurant for kids and teens with healthy and high-quality buffet
  • trips, challenges, indoor and outdoor program
  • weekly special event (additional charge – e.g. rafting, high rope climbing, archery, husky sledging, laser game)
Happy Teens

We are Family: Happy

Teens

from Summer 2023

  • Familiamus outdoor park with playground and much more
  • Familiamus zoo (how to treat animals, animal sponsorship)
  • magical nature and mountain experiences directly from the hotel, in summer and winter
Child

Familiamus Outdoor World

LUMOS

  • in the middle of the family hiking and ski area Gitschberg-Jochtal
  • Ski-In and Ski-Out: ride from the slope directly into the hotel
  • kid’s ski exercise slope with magic carpet in front of the hotel
  • heated ski depot with private locker
  • snowshoe, hiking stick and sleigh rental
  • guided winter hikes for young and old
  • winter active program for the whole family
Skiing

Winter Active

LUMOS

  • Almencard for the hiking area Gitschberg-Jochtal (free of charge for the following time period: May 13th to July 7th 2023 | September 18th to November 4th 2023)
  • guided hikes for young and old
  • hiking stick and backpack rental
  • e-bike rental (for a fee)
  • guided bike tours
  • summer active program for the whole family
Summer Active

Summer Active

LUMOS

Good to know

Exclusive services
  • beauty and SPA treatments are not included in the price
  • SPA treatments, especially for kids and teens
  • selected wines and spirit drinks are not included in the price
  • attractions and trips in return for a contribution to cost
  • weekly special event (additional charge – e.g. rafting, high rope climbing, archery, husky sledging, laser game)
  • babysitter by request/ additional charge
  • pets by request / additional charge
  • e-bike rental (for a fee)
Holiday information
  • check-in from 3:00 pm | check-out until 11:00 am (late check out depending on availability)
  • newly constructed family hotel for families in all their facets, colours and forms
  • quiet location on the alpine plateau, but still close to the city
  • easy access and car-free area
  • free Almencard in summer (free of charge for the following time period: May 13th to July 7th 2023 | September 18th to November 4th 2023)
  • pets by request / additional fee
Booking & Cancellation

Deposit

After receiving our booking confirmation, we ask you to pay a deposit of €300 (for a stay of less than three days) or €800 (for a stay of more than three days) by bank transfer or credit card to the following account:

Account holder:
Familiamus GmbH
IBAN: IT98 S060 4558 2200 0000 5007 540
BIC: CRBZIT2B050

General Cancellation Conditions

When cancelling the booking prior to departure or premature termination of the booked stay without making an additional cancellation protection or for a reason not listed as a cancellation event, the following cancellation costs accrue:

  • Cancellation up to four weeks before arrival: free of charge
  • Cancellation within four weeks before arrival: 80 % of the booked stay will be charged
  • Cancellation within the last week before arrival: 100 % of the booked stay will be charged

Please note that we can only accept written cancellations.

Cancellation Travel Precaution

With our travel precaution, you can avoid possible cancellation costs.
For a stay of less than three days, it is €40 per adult, for a stay of more than three days it is €70 per adult. Children are free of charge.

Cancellation protection applies in the event of the occurrence of following events, inter alia: Covid 19 infection or restriction (border closures, lockdown or similar), illness (medical certificate required) of a family member up to the second degree* and so on. For more information, please send a message or give us a call. We are here for you!

*This includes: Spouse (registered partner, cohabiting partner), children (stepchildren, children-in-law, grandchildren and foster children), parents (step-parents, parents-in-law, grandparents and foster parents), siblings and brother-in-law/sister-in-law of the insured person.